Support & Help Center

We're here to help you get the absolute maximum performance out of Claude using the THINKING v5 cognitive OS.

Frequently Asked Questions

1. I didn't receive my download link after purchase

Your download link is sent automatically to the email address used during checkout. Please check your spam/promotions folder. If it hasn't arrived within 10 minutes, contact us at contact@thinkingai.tech and we will verify your purchase and send you the files manually.

2. Does this work on the free version of Claude?

Yes. The THINKING v5 frameworks will dramatically improve the reasoning of the free tier (Claude 3.5 Sonnet). However, to fully leverage the extensive context and the "Project" instructions feature natively, we highly recommend a Claude Pro subscription.

3. How do I install it in Claude Projects?

Follow these steps:

• Go to your Claude.ai account and navigate to the Projects tab.
• Create a new project (e.g., "Deep Reasoning").
• Click on the Custom Instructions field for the project.
• Paste the entire text from the THINKING v5 file you downloaded.
• Save the project. All chats initiated in this project will now use the framework.

4. How do I request a refund?

We offer a 30-day unconditional money-back guarantee. Simply email us at contact@thinkingai.tech with your order number, and we will process the refund. No complicated forms or questions asked.